The National Operations Centre (NOC) is manned 24 / 7/365 days of the year to monitor your CCTV, WIDS and PIDS
Risks are quickly identified and rapidly analysed, providing meaningful understanding of each threat.
Live communication and updates during and following a major incident.
Our team is trained to make robust decisions in fast moving situations deploying the rapid response team if needed.
CCTV is recorded from both the NOC and response teams.
Our partner National Operations Centre (Ward Security), provides intelligence and communication that helps us take the most efficient action. This technologically advanced Communication Centre is the operational hub of their service.
All major incidents are coordinated by the Ward NOC and all remote CCTV surveillance is undertaken by their team of highly trained, professional CCTV operatives. The NOC allows us to keep an eye on your assets and manage our security response. Ward can deploy their Fast Response Teams as soon as alerts are received from Alarm Receiving Centres. This includes automated, real-time attendance monitoring from our Security Officers, complete with an audit trail so you know when and where teams were called out.
Routine remote CCTV surveillance, alarm monitoring and response to motion-activated cameras are also carried out by the Ward NOC. Trained operators dynamically assess each activation, triggering the despatch of a Fast Response Team, the police, or other emergency services as appropriate. You can also take advantage of their out-of-hours helpdesk, where emergency maintenance calls are logged and professionally handled.
Ward monitoring services include:
Continuous Monitoring: The National Operations Centre (NOC) is manned 24/7/365 days of the year by SIA licensed operatives and will monitor your CCTV, WIDS and PIDS
Expert Analysis: Risks are quickly identified and rapidly analysed, providing a meaningful understanding of each threat
Live updates: Live communication and updates during and following a major incident
Fast Response: Our team is trained to make robust decisions in fast-moving situations deploying the rapid response team if needed
Emergency Services Liaison: Fast response to alert emergency services where appropriate
Evidence Recording: CCTV is recorded by both the NOC and response teams
Flexible Recording: If needed, we can connect to your site from anywhere in the world
Out-of-hours service desk: Ready to help no matter what the time